Our company has a comprehensive after-sales service system, the core of which is to provide users with professional, standardized, standardized, and efficient technical support and after-sales service. Professional technical service engineers can provide 365 * 24-hour technical support and after-sales service to users at any time.
Our company adheres to the customer-centric service philosophy and constantly improves our service awareness towards customers in order to provide high-quality and efficient service guarantees for our customers in accordance with the management standards for repair incidents.
Our company is committed to providing full lifecycle management and services for equipment, from equipment leaving the factory to equipment scrapping, recording every maintenance, upkeep, and upgrade information, following up and establishing equipment files throughout the entire lifecycle, and providing thoughtful services to users.
Software upgrade: Whether within or outside the warranty period, our company will proactively provide lifelong free software upgrades for the equipment.